Privacy Policy

Last Updated: August 2026

1. Introduction

Welcome to ThoughtSplash ("we," "our," or "us"), accessible via https://thoughtsplash.in. We respect your privacy and are dedicated to safeguarding the personal information you share with us. This Privacy Policy details how we collect, utilize, disclose, and protect your information when you browse our storefront, register an account, or purchase our print-on-demand products.

2. Information We Collect

When you interact with ThoughtSplash, we may collect the following types of information:

Personal Identification Details: Full name, email address, phone/mobile number, and delivery shipping address provided during account registration and order placement.
Order & Transaction Records: Products purchased, variant selections (size, color, design), quantities, order dates, and payment status.
Technical & Browsing Data: IP address, device type, browser specifications, and usage interactions to optimize website performance and prevent fraudulent activity.

3. How We Use Your Information

We use the collected information strictly for legitimate commercial and operational purposes, including:

Processing, printing, packaging, and dispatching your custom apparel orders.
Sending transactional confirmations, order status updates, and tracking numbers via email and SMS.
Managing customer accounts, order history, and responding to inquiries submitted through our support channels.
Ensuring fraud prevention, account security, and payment authentication.

4. Third-Party Vendors & Data Sharing

ThoughtSplash partners with trusted third-party technology and logistics providers to operate our print-on-demand e-commerce store. We share only the minimum necessary data required for order fulfillment and payment verification:

Print-on-Demand & Dropshipping Fulfillment (Qikink): When you place an order, your shipping details (customer name, delivery address, phone number) and purchased apparel specifications (product type, size, color, design) are securely transmitted to our manufacturing and logistics partner, Qikink, to print, pack, and ship your parcel via courier networks (Delhivery, BlueDart, Xpressbees, etc.).
Payment Processing (Razorpay): All online financial transactions are processed securely through Razorpay. ThoughtSplash never stores or captures your credit card numbers, debit card details, UPI PINs, or banking passwords. Razorpay processes all transactions adhering to stringent PCI-DSS Level 1 compliance.
Transactional Messaging (Resend & SMS Gateways): We transmit recipient emails and phone numbers to automated notification gateways to deliver order invoices and shipping tracking links.

5. Data Retention & Security

We enforce industry-standard technical measures, including SSL encryption (HTTPS), parameterized database queries, and Row-Level Security (RLS) via Supabase to safeguard your data against unauthorized access, loss, or disclosure.

6. Account Deletion & Data Removal Rights

We respect your right to control your personal data. Registered customers have the right to request or execute complete and permanent deletion of their account at any time:

Self-Service Account Deletion: You can instantly delete your account by navigating to your My Account profile page, scrolling down to the Danger Zone, and confirming account removal.
Permanent Data Removal: Upon deletion, your customer profile, saved delivery addresses, authentication credentials, and session tokens are permanently erased from our active databases.
Assisted Deletion: You may also submit an account deletion or data erasure inquiry directly to our data privacy team at support@thoughtsplash.in, and we will process your request within 48 hours.

7. Contact Information

If you have questions, feedback, or concerns regarding this Privacy Policy, please contact our support team at:

ThoughtSplash Customer Support

Email: support@thoughtsplash.in

Website: https://thoughtsplash.in

1. Introduction

2. Information We Collect

When you interact with ThoughtSplash, we may collect the following types of information:

Personal Identification Details: Full name, email address, phone/mobile number, and delivery shipping address provided during account registration and order placement.

Order & Transaction Records: Products purchased, variant selections (size, color, design), quantities, order dates, and payment status.

Technical & Browsing Data: IP address, device type, browser specifications, and usage interactions to optimize website performance and prevent fraudulent activity.

3. How We Use Your Information

We use the collected information strictly for legitimate commercial and operational purposes, including:

Processing, printing, packaging, and dispatching your custom apparel orders.

Sending transactional confirmations, order status updates, and tracking numbers via email and SMS.

Managing customer accounts, order history, and responding to inquiries submitted through our support channels.

Ensuring fraud prevention, account security, and payment authentication.

4. Third-Party Vendors & Data Sharing

Print-on-Demand & Dropshipping Fulfillment (Qikink): When you place an order, your shipping details (customer name, delivery address, phone number) and purchased apparel specifications (product type, size, color, design) are securely transmitted to our manufacturing and logistics partner, Qikink, to print, pack, and ship your parcel via courier networks (Delhivery, BlueDart, Xpressbees, etc.).

Payment Processing (Razorpay): All online financial transactions are processed securely through Razorpay. ThoughtSplash never stores or captures your credit card numbers, debit card details, UPI PINs, or banking passwords. Razorpay processes all transactions adhering to stringent PCI-DSS Level 1 compliance.

Transactional Messaging (Resend & SMS Gateways): We transmit recipient emails and phone numbers to automated notification gateways to deliver order invoices and shipping tracking links.

6. Account Deletion & Data Removal Rights

We respect your right to control your personal data. Registered customers have the right to request or execute complete and permanent deletion of their account at any time:

Self-Service Account Deletion: You can instantly delete your account by navigating to your My Account profile page, scrolling down to the Danger Zone, and confirming account removal.

Permanent Data Removal: Upon deletion, your customer profile, saved delivery addresses, authentication credentials, and session tokens are permanently erased from our active databases.

Assisted Deletion: You may also submit an account deletion or data erasure inquiry directly to our data privacy team at support@thoughtsplash.in, and we will process your request within 48 hours.